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Technical Support Technoton

Техподдержка

Technoton Support Contacts

+ 375 17 240-43-21
E-mail: support@technoton.by
Skype: technoton.support

Working hours:
Monday-Friday
8:00 – 24:00 (UTC+03:00)

Before contacting technical support, please visit our Document Center, and also read the most frequently asked questions, where you can find basic information.

Frequently Asked Questions


What is Technoton equipment for?

Technoton equipment is used in telematics systems for fuel consumption monitoring and operating parametrs monitoring of trucks, agricultural machinery, sea and river vessels, railway vehicles, diesel generators, liquid fuel boilers.

The task is to identify filling and drains and control fuel level in the tank. What device is better to use?

Fuel level sensor DUT-E. The most relable way to chose the right model is to contact  the nearest distributor or technoton sales department directly 

The task is fuel consumption monitoring. What device is better to use?

The actual fuel consumption is measured by the DFM fuel flowmeter. The fastest and most reliable way to select the model you need is to contact  Sales Department directly or Distributor in your region.

How to install and set DUT-Efuel level sensor / fuel flow meter DFM?

For correct installation and setting we recommend to attend special Technoton educational program for installers (theory and practice of installation)) or distance course provided  by Tecnoton Technical department. The alternative way is supervised installation that includes visit of Technoton specialists and conducting an exemplary installation with comments and explanations.

How to connect Technoton equipment to the Galileosky / Teltonika / other terminal?

List of tracking device compatible with Technoton equipment is available here. The operation manuals and detailed setup instructions are available in the document center.

What should I do if I'm having trouble installing, configuring, or using it?

Please refer to the “Diagnostics and Troubleshooting” section of the Operation manual that available from Technoton Document Center.  In case of  unsolved problem contact Technoton technical support.

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