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Warranty and post warranty service

Warranty and post-warranty repair of products are carried out by Regional Service Centers (RSC).

Attention!

Before sending equipment to the regional service centers we recommend contacting Technical Support for receiving consultation on sensor’s technical condition.

RSC Minsk

The leading service center – RSC “Minsk” – develops instructions for repairing equipment, accumulates information about quantity and reasons of breaking (this is the most important function of the quality management system), supplies spare parts to other RSCs.

Contacts RSC “Minsk”: Minsk district, Novodvorski v/c 40/1-1, Belarus, 223060,
tel. +375 17 240-42-73, repair@technoton.by

GPS coordinates : 53.862537, 27.686368 (map)

Regional SC

Contacts:

Company

 

Adress Contacts
Technoton Baltic SIA (main service center)
Zemitana street 9A, Riga, Latvia, LV1012 +371 29355294
info@technoton.lv
Wagencontrol s.r.o.  (contact place for sending goods to service) Holečkova 777/39, 150 00 Prague, Czech Republic +420 777 760 480
e-mail: info@wagencontrol.com
Skype: wagencontrol

Company

 

Adress Contacts
F. H. U. KARSON

 

ul. Bieszczadzka 21, 71-042 Szczecin, Poland +48 91 489 22 25
biuro@technoton.pl

Company

 

Adress Contacts
Mekongwave Ltd.

 

48 Bac Ai Street, Tan Thanh Ward, District Tan Phu, Ho Chi Minh City, Vietnam +84 903664871
+84 862885138
service@mekongwave.com

Warranty terms and conditions

For a warranty service please fill in the RMA application form and e-mail it to the regional service center or Minsk service center.  Certificate of Damage

 Product

 

Warranty period from the production date*
Fuel level sensor  DUT-E 36 months
Fuel level sensor DUT-E GSM 24 months
Fuel flow meter DFM 36 months
Fuel flow meter DFM Marine 24 months
Contactless reader Crocodile 60 months
Contactless reader CrocoLite 24 months
Online telematics gateway CANUp 24 months
Vehicle data interfaces MasterCAN 60 months
Digital to analog converter MasterCAN DAC 60 months

* Warranty terms are indicated for reference, exact service life is indicated in the Passport, which is included in the delivery of each unit.

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